Privacy

Introduction

Summary: By using Tatem, you agree to our Privacy Policy.

"We," "our" or "us" refers to Tatem Inc. "Tatem" refers to the software products and services offered by Tatem Inc., a global company. By using Tatem, you agree that your personal information that you provide directly to us, or that we collect through your use of our products and services, may be transferred to and stored in the United States and handled as described in this Policy.

Your information

Summary: We collect the data you provide to Tatem but do not store your payment details directly. We also collect some data automatically as you use our platform. You can delete your account, and all associated data, at any time from the settings page.

When you sign up for Tatem, we ask permission to access basic information from third-party accounts, such as your name and email address. You can choose to stop sharing that information with us at any time by going to your account(s) and revoking our access through the respective third-party's security settings. In addition to the basic information, you may also be asked to provide further details about yourself and / or your organization.

As you use Tatem, we automatically collect data, including your device type, operating system, browser, IP address, and general location (based on your IP, billing information, or self-disclosed country). We may also collect usage information such as the pages you visit, links clicked, referring sites, interactions you make, and your search terms. You may also choose to add additional information to your Tatem account, which we store along with your actions on the platform. Tatem does not store your payment details.

By using Tatem, you agree that the personal information you provide directly to us, or that we collect through your use of our products and services, may be transferred to and stored in the United States as described in this policy. You can access and update your account information in Settings under Profile. You can also permanently delete your account from Settings at any time. This action cannot be undone. For questions, contact [email protected].

Use of cookies

Summary: We use cookies to provide our service, understand how you use Tatem, and create experiences that are tailored to you. You can manage cookies within your browser, but if you reject or delete them Tatem may not function as intended.

We use cookies on our website that collect information to allow us to understand your use of Tatem. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. This small text file enables a site to remember your actions and preferences for a specified period of time, so you don't have to re-enter your sign in or settings information each time you visit a new page on our website or in our platform.

Not all cookies are strictly necessary for the website to work, but they will provide you with a better experience. If you choose to delete or block these cookies, some features of our service may not work as intended. Cookies are not used to identify you personally and are not used for any purpose other than those described here in our Privacy Policy.

Some cookie and similar technology functions are necessary and vital to ensuring that Tatem works properly for visitors and customers, such as maintaining the security, safety, and integrity on Tatem, authentication and signing in (including remembering permissions and consents you have granted), and ensuring the ability to securely complete transactions. Some cookies help us provide personalized or localized experiences — for example, by making sure you see Tatem in your current time zone.

You can control the use of cookies at the individual browser level. If you reject or delete cookies, our Services may no longer function as intended. Each browser provides different mechanisms for managing cookies. Look at your browser's help menu to determine the best way to modify your browser's cookie storage.

Do-not-track technologies

Summary: We do not respond to "Do-not-track" technologies.

We do not respond to web browser "Do-Not-Track" signals.

Information usage

Summary: We use your information to provide the Tatem platform and improve your experience.

We process your information to:

• Allow you to sign in to your account
• Process subscription payments
• Reply to your questions
• Provide to you existing and enhanced services related to your Tatem account
• Send you relevant emails, as controlled by your email preferences
• Understand how you use the service, and create better features and services to serve our customers
• Conduct research and development to improve Tatem and develop future products
• Spotlight and celebrate Tatem customers
• Verify your identity to comply with US federal, state, and international laws
• Prevent fraud and abuse on Tatem

We do not, and never will, sell your information to third parties. We will only share data with third parties under the following circumstances:

• With partners and our service providers, who are companies that provide us with services, such as credit card processing and email marketing; these companies may have access to your data to perform their services and are obligated to safeguard any of your data they receive from us to the same extent that we protect it
• In connection with the sale, merger, bankruptcy, sale of assets, or reorganization of our company; we will notify you if a different company receives your data, however the promises in this Privacy Policy apply to any data transferred to a new entity

The following information is publicly accessible:

• Your aggregated or anonymized usage data on our website, in press releases, or in other ways to share information about Tatem's usage; aggregated or anonymized data cannot be linked back to any individual Tatem user

Communications

Summary: We use your information to provide the Tatem platform and improve your experience.

By agreeing to our terms of use, you expressly agree that Tatem may:

• Provide you with information about new Tatem products or features while you browse our website or use our platform
• Send you messages regarding your existing service, or enhancements related to your existing service, via email or text
• Send you messages which are separate from your existing service, via email or text; you may opt out of these messages
• Send you marketing emails or texts if you don't have a Tatem account, but have consented to receiving such messages; you may opt out of these messages
• Ship physical items to you via mail as part of a promotional activity

Child privacy

Summary: Tatem is not intended for use by individuals under the age of 18.

Tatem is not directed at children under the age of 18, and children may not create an account or otherwise use Tatem without their parent's permission.

Opting out

Summary: If you object to our use of data for marketing activities, you can opt out. You can turn off email notifications in your account.

You may opt out of marketing communications at any time, free of charge, through our marketing emails. Opting out will stop marketing emails, but please allow up to 30 days for processing. If you have a Tatem account, you will continue to receive essential service-related emails and texts (if you have opted into texts). We do not sell your information to third parties for marketing without your prior consent.

California compliance

Summary: Tatem is a California company and complies with applicable privacy laws.

Tatem is headquartered in California, USA, and we are subject to the California Consumer Privacy Act (CCPA). Effective January 1, 2020, the CCPA allows California residents to request access to the specific pieces and categories of personal information that we have collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third-parties with which the information was shared. Tatem provides California residents, and all customers, the right to access or delete their information by emailing us at [email protected] with their request.

Data rights

Summary: You have data privacy rights, and we do not discriminate against users who exercise their privacy rights.

Customers in certain locations may have certain rights under the General Data Protection Regulation (GDPR) or under the California Consumer Privacy Act (CCPA) regarding data that Tatem controls as a Data Controller as defined under the GDPR, including:

• The right of access to their personal data
• The right to correct or rectify any inaccurate personal data
• The right to restrict or oppose the processing of personal data
• The right to erase or delete their personal data
• The right to personal data portability
• The right to opt-out of the sale of personal information

You can exercise rights over your data on Tatem in the following ways:

• Accessing, reviewing, modifying, and updating your data by signing in to your account and navigating to Settings
• Viewing our Privacy Policy which describes how we use your data
• Deleting your account, or requesting account deletion by emailing us at [email protected]
• Emailing us at [email protected] with any data-related issues or questions

If you submit a request to exercise your privacy rights, you will be asked to verify the request by signing in to your Tatem account. If we are unable to verify your request, then for your protection, we reserve the right to deny the request to prevent an unauthorized takeover of your account.

We do not discriminate against users who exercise their privacy rights.

Data retention

Summary: We retain your account information and data even after activity in your account ceases.

We retain your account information even if your account becomes inactive, unless you delete your account. We may continue to retain some information, even after you delete your account, if we are required to do so in order to comply with applicable laws.

Policy updates

Summary: We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We may sometimes make changes to this policy to account for changed legal and operational circumstances, to describe new tracking and cookie technologies, or to outline how changes affect our use of your information. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email. Continuing to use Tatem after a change to this policy means you accept the new policy. If you have any questions, contact [email protected]. Last updated on May 14, 2025, and effective immediately for all Tatem customers.